Despatch – ITW EAE


Established in 1902, Despatch is a global leader in high performance industrial ovens and other thermal products. A focused commitment to the electronics, healthcare, materials, transportation and industrial markets has enabled Despatch to become experts in these industries. Despatch also serves as a key provider of integrated technology for the emerging solar and carbon fiber markets.

When Failure is Not an Option

Manufacturers trust Despatch ovens to deliver the uniform and repeatable thermal processing required for critical components to operate flawlessly and ensure reliable product performance. Despatch never cuts corners, ovens are manufactured to the highest standards and deliver invariable, uniform temperature for as long as the oven is in service. Using proven ITW manufacturing practices, Despatch is able to move products to market much faster, providing the shortest lead times in our industry.

Global Presence, with Local Expertise

Despatch has a world-wide network of representatives with a great combination of technical and industry knowledge to help you choose the thermal processing solution that best fits your requirements. Our network of Certified Service Representatives is spread out across the globe to provide technical support and service to Despatch customers worldwide.

ITW EAE is the Electronics Assembly Equipment division of Illinois Tool Works, Inc. The group brings together the world-leading brands of electronics assembly equipment. Brands with reputations for driving process perfection. Manufacturers need speed, accuracy and repeatability over time in order to produce reliable products. Every product we make is measured by its ability to deliver on this promise. The combined knowledge and experience of the ITW EAE group is sure to drive further innovation and speed the development of next generation technology.

Heat Treating Ovens and Furnaces

Heat treating is the heating and cooling of metals and alloys to achieve a desired physical and mechanical property such as strength, hardness and resistance to fatigue or failure. Heat treating is a precise science that is made more complex by the varying properties of metal alloys. Understanding the properties of the material being heat treated is critical to achieving the desired outcome. Often times multiple heat-treating steps are necessary to produce the properties required for the final product.

Benefits of Despatch ovens and furnaces for heat treating:
Heat treating often requires processing at high temperatures for extended periods making energy efficiency a high priority. Despatch ovens and furnaces have thick wall insulation, heavy-duty high temperature door gaskets and air that is recirculated through the heater box and back into the chamber for greater energy efficiency.

The consequence of uneven heat distribution during heat treating can be disastrous. Choosing a Despatch oven or furnace will ensure you that temperature uniformity will be well within specification. Despatch ovens feature high velocity uniflow airflow, meaning that the air moves both horizontally and vertically, offering exceptional temperature uniformity. Adjustable louvers direct heated air for a precise airflow pattern suited to specific parts.

Despatch ovens are available with a gas or electric heater and are available with Class A (NFPA 86) flammable solvent handling capabilities. They are built to withstand the rigors of industrial metal manufacturing with sturdy, welded, double wall construction.

Processes performed by Despatch ovens and furnaces:

Annealing produces a uniform microstructure and softens metal to improve machinability.
(For information on annealing plastics visit our annealing page)

Stress Relieving reduces internal stresses in metal caused by cold working or non-uniform cooling.

Aging, also referred to as precipitation hardening increases the hardness and strength of metal alloys. Both timing and temperature are critical during the hardening process. Uneven heating can create cracks and other defects, often starting from the corners or edges of the material. Materials that have been unevenly cooled, or soaked, can cause dark, vertical cracks that are irreparable.

Tempering is a process used to reduce the brittleness and increase the tensile strength of metal alloys after hardening.

Custom Heat Treat Furnaces

PNF Inert Atmosphere Oven for Aging Beryllium Copper

Despatch received an order for a PNF Inert Atmosphere Furnace for its beryllium copper aging process. A precondition of the order was that a test be performed to confirm that a uniformity of +/- 10℃ at 1000℃ could be maintained.

A Despatch engineer was sent to the customer’s facility to perform a field nine-point temperature uniformity test on the Despatch furnace currently in use. The oven was programmed to ramp and soak at three different temperatures and data collected.  The furnace performed even better than expected with temperature uniformity between +/- 4.3℃ and 6.8℃ (2.4℉ and 3.8℉). The furnace is designed with adjustable recirculating air louvers that allow fine tuning to ensure uniform airflow.

Industrial Oven and Furnaces

Despatch manufactures a wide range of industrial ovens and furnaces designed to accommodate a variety of load sizes and production volumes. Despatch is known for tighter temperature tolerances, higher yields and consistent, repeatable results. Our industrial ovens deliver invariable, uniform temperature for as long as the oven is in service thanks to its solid build quality and design. We also go to great lengths to move our products to market faster, providing short lead times and quick delivery.

For thermal processing applications where load size or production volumes vary substantially, batch processing is the optimal solution. Batch ovens are also ideal for situations that require a high degree of flexibility in terms of process variables such as temperature or dwell (soak) time. Our batch oven line includes forced convection ovens, pass-through ovens, inert atmosphere ovens, HEPA filtered ISO Class 5 clean room ovens and Class A ovens.

For high-volume, repeatable thermal processing, continuous operation may be the optimal approach. Despatch continuous ovens offer conveyor widths from 46 to 91 centimeters with electric or gas heat. Conveyor ovens help ensure consistent thermal processing times for each part in high-volume applications, such as manufacturing electronic components or automotive parts. Conveyor ovens may also allow several discrete processes to be combined, reducing material handling and increasing throughput.