Sandvik’s team based in Dubai has announced a new working partnership with heat exchanger manufacturer Serck Services (Gulf) based in Sharjah, United Arab Emirates.
The cooperation and supply agreement have been initiated to offer customers operating and maintaining heat exchangers a service whereby Sandvik will advise the best types of material and grades considering the process conditions, and Serck will provide manufacturing expertise for producing the heat exchanger unit. As part of the arrangement, joint customer visits to process plants and refineries are to be carried out to enable true cooperation and close working practices.
Duplex tube-to-tube sheet welding is key to fabrication and Sandvik will offer this support as part of this agreement.
James Doughty, regional sales director, and Barinder Ghai, regional technical marketing manager, are leading the project for Sandvik. “Companies often require assistance and advice for the selection of the best materials for the application in which the equipment is going to be used. This partnership with Serck means that we are able to be involved in the planning and specification process at the outset and therefore ensuring the best outcome for the customer,” Doughty said.
“This type of consultation with heat exchanger customers is something we are keen to expand upon as part of our service and is a further testament to the knowledge and expertise of our team,” said Ghai.
“Getting the whole specification right at the outset is key to delivering an efficient and successful result for the customer and we believe that working closely with Sandvik on the material specification side is key to ensuring this,” said Damian Murphy, business manager – Industrial Heating Manufacturing for Serck.
Rohith Chako, product manager at Sandvik, and Damian Murphy, business manager for Serck, will be the primary, day-to-day contacts for this initiative within the region.
Part of the Unipart Group and together with its sister branch networks in the UK and U.S., Serck is the only international heat transfer technology specialist in the Middle East and one of the largest automotive, industrial, and marine heat transfer companies in the world. Operations range from the production of automotive radiators through to the testing, servicing, re-tubing, and complete manufacture of industrial and marine heat exchangers.
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