Sales Engineer


Website Lindberg / MPH


  • Work with customers, direct sales, and sales representatives to discuss, refine, and ultimately sell standard and custom industrial heat processing equipment
  • Interacts with the customer and/or sales staff to review equipment specifications and customer requirements, and develop and write equipment test specifications, performance requirements, accurate cost estimates and accurate proposals/quotes
  • Works with sales representatives, sales support staff, and customers to meet their thermal processing and/or automation requirements through consultative design processes.
  • Prepares budgetary pricing and abbreviated proposals when requested to help qualify projects before investing greater resources which would be required to generate a detailed proposal with firm pricing
  • Generates detailed and accurate quotations/proposals with lead times to allow customers to purchase equipment. Create and maintain accurate and complete proposal templates
  • Determine accurate costs and ensure appropriate selling price based off LMPH margin goals, or as directed otherwise by the Director of Sales and/or President
  • Reviews quoted/shipped job margins and provides detailed analysis on financials that have variances when requested
  • Confers with appropriate coworkers, including engineering and production, to implement operating procedures and resolve system malfunctions
  • Confers with appropriate personnel in other departments, such as marketing, legal, and engineering, to provide technical information
  • Process purchase orders in ERP (currently AS400/BPCS) system and in Salesforce
  • Follow established communication process to notify internal departments of order status and provide customers with sales order acknowledgment
  • Develop working relationships with Engineering, Materials Management, Production, and other departments to address and resolve issues, as well as discussing potential projects to garner assistance as needed to close orders
  • Participate in cross functional teams to address and resolve manufacturing, design, and quality problems, and to ensure the continuous improvement of processes and methods
  • Participates in meetings, seminars, trade shows, and training sessions to stay apprised of new developments, technologies, and components
  • Occasionally travel to customer sites to review applications or meet with local sales representative and/or Sales staff to discuss projects with customers
  • Occasionally travel to trade shows for set-up/tear-down, staffing booth, participate in demonstrations, etc
  • For projects handled direct (with no outside Sales Representative or Direct Sales Person), the Application Engineer will follow-up with the customer to confirm receipt of proposal, address any questions or concerns, and actively sell the proposed equipment meeting company standards, applicable codes, and customer specifications
  • Ensure conformance to codes and to company standards for quality, profitability, and manufacturability
  • Stay current and informed of new developments in industry and new parts or methods to improve products or product designs

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