Field Service Engineer

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223

Website Lindberg / MPH

Responsibilities:

  • nstalls new or modified equipment at customer’s facility to ensure full functionality according to specifications.
  • Coordinates and participates in installing unit or system to be tested in test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments.
  • Activates controls to apply electrical, hydraulic, pneumatic, or mechanical power and subject test item to successive steps in test cycle.
  • Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.
  • Troubleshoots and repairs units that do not function according to specifications prior to shipment including electrical and HVAC systems and controls.
  • Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
  • Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
  • Provides on-site technical assistance to help troubleshoot and repair equipment; Maintains records of performance reports.
  • Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
  • Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
  • Recommends modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.
  • Ability to write corrective action reports and communicate issues and problems back to management for analysis.

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